I am a printing company in Austin Texas, we were looking for someone to make our patches for us after Patch Warehouse wouldn't stand behind their mistakes. So we tried to use Hero Patches and didn't read this site first.
This company is a scam! Don't use them. They took my order payment and everything, then called back the next day to make changes then disappeared. I have called, emailed, tried live chat over and over for days.
I had to call my CC company to take care of the fraud charges by this company.
USE SOMEONE ELSE!! I don't understand how they are still legally opporating with all these complaints
This person wrote the review because of poor customer service of a product or service from Hero Patches. Reviewer claimed that he or she lost $150 and wants Hero Patches to offer any options to resolve the issue.
The most disappointing in user's experience was did not fill my order. Author liked the most ordering process. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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