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At the end of the day, our company received our patches on time and as ordered. Communication with Hero Patches was speedy and clear at the beginning of the process, but once the order was placed, there was a stark lack of communication. Their representative was very...
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#818571
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They can take your money quick and respond quickly at first...sometimes orders will go through smoothly.. but expect to be ignored and short shipped. This company are your typical thieves and liars. They have to be on some serious drugs to provide a fake address and...
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Anonymous
Anonymous

Hello, I sincerely apologize for the issues you have expressed. Can you please provide me with your email address, phone number and order number? I will make sure you are cont...

#810581
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I have used Hero Patches in the past for custom patches and I have always been pleased with their prices, service and quality. I was pleasantly surprised when I heard they also produce challenge coins. I had been wanting to order challenge coins for a long time. I own...
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5.0
I liked
  • Quality coins
#779450
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I am the captain of my bowling team and one of my responsibilities is to order patches for our entire team. I have been ordering patches from Hero Patches for 2 years now and their customer service is always great and my team and I are always happy with our patches....
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5.0
I liked
  • Great bowling patches
#769933
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I am very impressed with Hero Patches! I ordered patches from them about a month ago, I would of posted a review sooner, but with the holidays I was way too busy. But they have been on my mind since my patches shipped. The whole process was so simple. They were...
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5.0
I liked
  • Great communication
#763705
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Hero Patches operates by first getting the money and then they do not listen or pay any attention to the customers. I have only lot $100 so hate to go through the time it takes to back charge on my credit card. No one should deal with this company and their kind ruin...
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Anonymous
Anonymous

Hello, Can you please provide me with your email address? I will look into this right away. We would like the opportunity to make things right. Thank you.

#757901
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I ordered 2,000 4 inch patches from Hero Patches and I was pleasantly surprised by the price. I had requested quotes from several other patch companies and everyone's prices were way too high. When I received the quote from Hero, I thought wow their prices are great,...
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5.0
I liked
  • Low prices
#756680
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These people are thieves!!! Tell you one price and change it when its time to pay the full amount Don't Do Business with them take my word on it and their customer service forget about it they tell you their going to call you back and never do! Btw i was dealing with...
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Anonymous
Anonymous

Hello, I sincerely apologize for the issues you have expressed. Can you please provide me with your email address or phone number? I will look into this right away. We really ...

1.0
#756037
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I have been a customer of Hero Patches for about 2 years now. I order patches probably 5 times a year, if not more. Their patches are always the highest quality and they always come our perfectly, but I always thought Hero Patches needed to offer more custom products....
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5.0
I liked
  • Custom challenge coins
#742574
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I have used Hero Patches four times and every time they get the order. And it's always my fault. They never refund the money and they never make right on the order. This company sucks and these people suck. You talk to one person on the phone and you get the...
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Anonymous
Anonymous

Hello, We truly appreciate your communication and want to do everything possible to resolve the issue that you reported. Can you please provide us with your order number? We w...

Kenilworth, New Jersey
#731926
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